TERMS & CONDITIONS

Last Updated: September 2026

1. Introduction

Welcome to Torres Insulation Inc. (“Torres Insulation Inc.,” “we,” “us,” or “our”). By accessing or using torresinsulationinc.com (the “Website”) or our services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use the Website or our services.

SMS Messaging Terms & Conditions

By providing your mobile phone number and explicitly opting in through our Website, forms, landing pages, appointment requests, or other communication methods, you consent to receive SMS and MMS messages from Torres Insulation Inc.

Program Description

Torres Insulation Inc. may send SMS messages for service-related purposes, including:

• Appointment confirmations and reminders
• Estimate and project-related communications
• Scheduling communications
• Service updates
• Responses to customer inquiries
• Other service-related notifications

Messages are only sent to users who have explicitly opted in. Message frequency may vary depending on your interactions with Torres Insulation Inc.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. After sending STOP, you may receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Re-Opt-In

If you wish to receive SMS messages again after opting out, you may re-opt in by submitting a new SMS consent form through our Website or contacting Torres Insulation Inc. directly.

Help & Support

Reply HELP to any message for assistance or contact us using the information below:

Email: abrahamtorres@torresinsulationinc.com

Website: torresinsulationinc.com

Phone: (626) 494-7132

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be at least 18 years old to consent to receive SMS communications from Torres Insulation Inc.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at:

The Privacy Policy explains how Torres Insulation Inc. collects, uses, discloses, and safeguards personal information.

Consent Statement

Consent to receive SMS messages is not a condition of purchasing any goods or services from Torres Insulation Inc.

2. Services

Torres Insulation Inc. provides residential and commercial insulation and related attic services, which may include:

• Spray Foam Insulation
• Fiberglass Insulation
• Attic Insulation
• Subfloor Insulation
• Commercial Insulation
• Batt Insulation
• Blown-In Insulation
• Rigid Board Insulation
• Insulation Removal
• Attic Cleanup
• Closed-Cell Spray Foam
• Open-Cell Spray Foam
• Mineral Wool Insulation
• Attic Cleaning
• Attic Services
• ADU Insulation
• Insulation Repair
• Foil Wrap
• FSK Wrap
• Pillow Wrap

Specific services, materials, project requirements, availability, pricing, payment terms, warranties, scheduling, and other project-specific terms may be outlined in individual estimates, proposals, contracts, or service agreements provided to customers.

3. Estimates and Project Information

Torres Insulation Inc. may provide estimates based on information supplied by the customer, site conditions, project requirements, measurements, documents, photographs, or other available information.

An estimate or Website inquiry does not necessarily constitute a binding contract or guarantee that a project will be accepted or performed.

Final pricing, scope of work, materials, scheduling, and other project terms may be confirmed in a written proposal, estimate, contract, or service agreement.

Customers are responsible for providing accurate information relevant to their project and for notifying Torres Insulation Inc. of material changes to project conditions or requirements.

4. Use of Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the Website.

You may not:

• Attempt to interfere with the operation, security, or availability of the Website
• Gain or attempt to gain unauthorized access to the Website or related systems
• Submit false, misleading, fraudulent, or unauthorized information
• Upload malicious software, harmful files, or content intended to disrupt Website operations
• Use the Website for unlawful, fraudulent, or harmful purposes

Information provided through the Website is intended for general informational purposes and may be updated, modified, or discontinued from time to time.

5. Project Plans and Uploaded Documents

The Website may allow customers, contractors, builders, or other users to upload project plans, construction documents, photographs, or other files for estimate and project-related purposes.

You are responsible for ensuring that you have the legal right to submit any files or information that you upload.

By submitting documents or files, you authorize Torres Insulation Inc. to review, use, transmit, and store them as reasonably necessary to respond to your inquiry, prepare an estimate, schedule services, or perform legitimate business operations related to your request.

6. Payments, Cancellations & Refunds

All pricing, deposits, payment schedules, billing terms, cancellations, change orders, refunds, and other financial terms applicable to a project are governed by the estimate, proposal, contract, invoice, or service agreement provided to the customer.

Where there is a conflict between these Terms and a signed or otherwise applicable project-specific agreement, the terms of the project-specific agreement will control with respect to that project.

Nothing on the Website creates a refund, cancellation, payment, or pricing obligation unless specifically stated in a written agreement or otherwise required by applicable law.

7. Intellectual Property

All content on this Website, including text, graphics, logos, photographs, images, designs, page layouts, and other materials, is owned by or licensed to Torres Insulation Inc. unless otherwise stated.

Website content may not be copied, reproduced, distributed, modified, republished, displayed, transmitted, or used for commercial purposes without prior written permission from Torres Insulation Inc. or the applicable rights holder.

Third-party names, trademarks, products, and logos displayed on the Website remain the property of their respective owners.

8. Third-Party Services and Links

The Website may use or link to third-party websites, applications, scheduling platforms, payment services, communication services, analytics tools, or other third-party services.

Torres Insulation Inc. does not control and is not responsible for the content, availability, privacy practices, security, or policies of third-party websites or services.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

9. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

Torres Insulation Inc. does not guarantee that the Website will always be available, uninterrupted, error-free, secure, or free from viruses or other harmful components.

Information presented on the Website may contain errors, omissions, or information that becomes outdated. Torres Insulation Inc. reserves the right to correct, update, or modify Website content at any time.

Nothing on the Website is intended to replace project-specific evaluation, professional recommendations, contractual terms, or other information provided directly by Torres Insulation Inc.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Torres Insulation Inc. shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website or from reliance on information provided through the Website.

To the fullest extent permitted by applicable law, Torres Insulation Inc. shall not be responsible for losses resulting from unauthorized access to information, interruptions in Website availability, third-party services, or events beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of California and the United States, without regard to conflict-of-law principles.

Any dispute relating to the Website or services shall be handled in accordance with applicable California law and any applicable project-specific agreement.

12. Changes to Terms

Torres Insulation Inc. reserves the right to update or modify these Terms and Conditions from time to time.

Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website or services after updated Terms become effective constitutes acceptance of the revised Terms.

13. Contact Information

Torres Insulation Inc.

11606 Washington Blvd, Unit D
Whittier, CA 90606

Website: torresinsulationinc.com

Email: abrahamtorres@torresinsulationinc.com

Phone: (626) 494-7132